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Search results for “J.D. Power”
JD Power releases annual hotel rankings, finds Millennials more loyal than thought
07/18/2014
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11:29:16 AM
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J.D. Power Associates has released its long-running rankings of consumer satisfaction with hotels, and has found that Millennials are far more loyal than other reports suggest.
Enterprise Tops J.D. Power Car Rental Study As Satisfaction Levels End Decline
11/21/2009
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10:24:52 AM
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NOVEMBER 17, 2009 -- Car rental customers rated Enterprise Rent-A-Car the top brand for the sixth year in a row in J.D. Power and Associates' 2009 U.S. Car Rental Satisfaction Study, released today.
Hotel Guest Satisfaction Dropping, According To J.D. Power Survey
08/15/2008
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10:49:00 AM
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AUGUST 11, 2008 -- Hotel guest satisfaction is slipping, although brands traditionally rated highest are maintaining their popularity, according to the J.D. Power and Associates 2008 North America Hotel Guest Satisfaction Index Study.
Customer satisfaction with online travel remains unchanged: survey
02/20/2009
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3:34:00 PM
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Published: 18 Feb 2009:Customer satisfaction with the e-commerce sector has gone down for the first time in three years, dropping two percent to a score of 80 on a 100-point scale, according to the American Customer Satisfaction Index (ACSI).
More Travelers Booking Reservations Online, Market Share among Independent Travel Web Sites Remains Flat
12/22/2008
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11:39:00 AM
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While the percentage of travelers making online airline, rental car and hotel reservations has increased 15 percentage points during the past year, bookings for independent travel Web sites have increased by only 1 percentage point since 2007, according to the J.D. Power and Associates 2008 Independent Travel Web Site Satisfaction Study.SM
Hotwire’s president talks about so-called ‘opaque’ travel sites
08/24/2009
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9:52:13 AM
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Clem Bason is the president of Hotwire.com, the discount travel Web site. I asked him about the outlook for bargains in the second half of the summer, and to address some of the consumer complaints about so-called “opaque” travel sites.
JetBlue Tops J.D. Power Passenger Survey
06/22/2007
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5:23:00 PM
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JUNE 19, 2007 -- JetBlue Airways earned the highest marks among major North American airlines, according to a J.D. Power survey released today that measures carrier performance in seven areas, including cost, inflight service, aircraft and reservations.
Omni Hotels launches online check-in
06/16/2007
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6:21:00 PM
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June 14, 2007: Any guest can access the intuitive online check-in process from the "Existing Reservations" page on omnihotels.com anytime and anywhere up to 48-hours and within at least two hours of their arrival.
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